Store Policies

Custom Order Policy

  • Full payment may be required before production begins.
  • A design proof may be provided for approval.
  • Production starts only after approval and payment requirements are met.
  • Custom orders are final sale unless the error is ours.

Artwork Approval Policy

Customers are responsible for verifying:

  • Names
  • Dates
  • Phone numbers
  • Email addresses
  • Logos
  • Colors
  • Sizing
  • Placement
  • Grammar
  • Spelling

Approval authorizes She Printz Studio to begin production.

Production & Turnaround Policy

Estimated production times:

  • Custom Apparel: 7–14 business days
  • Embroidery: 7–14 business days
  • DTF Transfers: 3–7 business days
  • Laser Engraving: 5–10 business days
  • Banners & Signs: 5–10 business days
  • Printed Materials: 5–10 business days
  • Business Branding Products: 7–14 business days

Rush production may be available for an additional fee.

Bulk Order Policy

Bulk pricing may be available for qualifying orders.

Large orders may require:

  • A production schedule
  • A deposit before production
  • Final payment before shipment

Production timelines for bulk orders are quoted individually.

Local Pickup Policy

Customers selecting local pickup will receive an email when their order is complete.

Please bring:

  • Your order confirmation
  • A valid photo ID if requested

Orders not picked up within 30 days may be canceled or subject to storage fees.